Question 1

How to Register a BetFox Account

Accepted Answer

Creating a BetFox account is simple and straightforward. Just follow these steps to sign up, verify your account, and start enjoying BetFox:

Enter Your Mobile Number and Create a PIN/Password

Click "Register" at the top right corner of the page.
Enter your Ghanaian mobile number and choose a PIN/Password (at least 4 characters).
Click Register to proceed.

Verify Your Mobile Number

You will receive a verification code via SMS.
Enter the code to confirm your mobile number.
This code is only for verification. Your chosen PIN/Password will be used for future logins.

Provide Your Personal Details

Complete the form with your name, address, date of birth, ID document type, and ID number.
Submit the form to finish the registration process.

Start Playing

Your account is now registered!
Deposit money using Mobile Money or any other payment option offered.

Now you are ready to enjoy all the games on BetFox. Happy playing! 🎉

Question 2

How to Reset your Password

Accepted Answer

Follow these simple steps to reset your BetFox password and get back to betting in no time:

Open the BetFox App or visit www.betfox.com/gh in your browser.
Click Login at the top-right corner of the home page.
On the login page, click Forgotten?
Enter your Ghanaian phone number and click "Send Code".
Check your phone for an SMS with a verification code, then enter it to confirm your identity.
Create a new PIN or password and click "Verify & Change Password" to complete the reset.
You’re all set! You will be automatically logged in, so you can start betting right away. 🎉

Question 3

Terms & Conditions

Accepted Answer

These Terms & Conditions regulate the access and use of the services offered by BF Entertainment Limited, a company incorporated under the laws of Ghana.

Definitions

Account means the account opened by a Customer when registering for the Services.
Bet means any real money bet placed on any of the Services.
Company, we, us and our means BF Entertainment Limited, a company incorporated under the laws of Ghana.
Customer, you and your means a person using the Services.
Services means the services offered via the Site and its associated BetFox branded websites and mobile applications, including but not limited to sports betting and virtual games.
Site means our website www.betfox.com.gh and all associated subdomains and alternate domains.
Ticket means each individual bet slip submitted in our sports betting product containing one or more bets.

Changes to these Terms

From time to time we may need to make changes to these Terms of Use. In case of material changes we will give you sufficient notice prior to such changes taking effect. For minor or insubstantial changes we may not notify you and the changes will take effect once published on our Site.

Legal Requirements

The use of our Services may be illegal in certain countries including, for example, the USA. You are responsible for determining whether use of the Services is compliant with applicable laws in the jurisdiction in which you are located at t

Question 4

Account Restrictions

Accepted Answer

At BetFox, we provide several options to help you manage your account responsibly. Follow the steps below to set deposit limits, take a break, or close your account:

Log in to Your Account

Enter your username and password to access your account.

Access the Account Restriction Settings

Click Account in the top right corner.
Select Account, then click on Account Restriction.

Available Account Restriction Options

You will see three options:
Deposit Limit
Take a Break
Close Account

Setting a Deposit Limit

Click Deposit Limits.
Enter the amount you want to set as your limit and choose the duration.
Click "LIMITSFORMSUBMIT" to activate your deposit limit.

Taking a Break

Click Take a Break.
Select "Choose Product" to decide whether to take a break from Sports, Casino, or All Products.
Choose the duration for your break.
Enter your password and click "Confirm" to complete the process.

Closing Your Account

Click "Reason for Account Closure" and select your reason.
If you choose "Other reasons", you will need to provide a comment explaining your reason.
Enter your password and click "Close Account" to complete the process.

Question 5

Account Reactivation

Accepted Answer

We’re excited to have you back—let’s get you back in the game! Follow the steps below to remove deposit limits, end a break, or reopen your closed account.

Log in to Your Account

Enter your username and password to access your account.

Access the Account Restriction Settings

Click Account in the top right corner.
Select Account, then click on Account Restriction.

Available Account Restriction Options

You will see three options:
Deposit Limit
Take a Break
Close Account

Removing Deposit Limit

Click Deposit Limits.
Click REMOVE .
Click REMOVE LIMIT to deactivate your deposit limit.
Your Deposit Limit removal will take effect after 24 hours

Removing Take a Break

Click Take a Break.
Click REMOVE to deactivate Take a Break
Your Take a Break removal will take effect after 24 hours.

** Reopening a Closed Account**

You will not be able to log into your closed account. Please contact customer support for assistance. Thank you.

Question 6

How to Withdraw Funds

Accepted Answer

Withdrawing funds from your BetFox account is quick and easy. Follow these steps to access your funds:

Open the Withdrawal Cashier Log in to your BetFox account using your mobile number and PIN/Password. Click on account at the top-right corner of the page and select Withdraw
Choose Your Payment Method Select your network operator: MTN Mobile Money, Telecel Cash, or AirtelTigo Cash.
Enter Amount and Confirm Enter the amount you wish to withdraw and click Withdraw.
Receive Updates

You will receive real-time updates on your withdrawal status both on the website and via SMS. In most cases, funds are instantly credited to your Mobile Money wallet.

Important Information

Withdrawal Limits: Minimum withdrawal amount is GHS2.
Fees: Withdrawals are completely Free – no transaction fees apply.
Processing Time: Withdrawals are processed promptly. However, some transactions may require a review by our team, causing a slight delay. If this occurs outside support hours, processing will resume once the team is available.
Accepted Payment Methods: MTN Mobile Money, Telecel Cash, and AirtelTigo Cash.
Registered Number Requirement: Withdrawals must be made using the Mobile Money number registered to your BetFox account.

Now you can easily access your winnings on BetFox!

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